Cheering For You Campaign – Cheer-O-Meter Challenge

Terms & Conditions – English Version

These Terms & Conditions govern participation in the "Cheering For You – Cheer-O-Meter Challenge" (the "Campaign"). By completing registration and electronically accepting these Terms, each participant confirms that they have read, understood, and agreed to be bound by them.

No entry fee or purchase is necessary to participate in the Campaign or enter the raffle.

1. Definitions and Organizer

1.1 Organizer: The Saudi Olympic & Paralympic Committee, operating the Campaign under the Team Saudi brand (the "Organizer").

1.2 Agency: Zing Agency or any other service provider appointed by the Organizer to operate the platform, conduct the raffle, contact winners, or fulfil prizes, under the Organizer's supervision.

1.3 Challenge Platform: The Cheer-O-Meter microsite or electronic system made available by the Organizer for participation in the Campaign.

1.4 Team Saudi Shop: The official Team Saudi online shop on which Campaign discount codes may be redeemed.

1.5 Participant: An eligible individual who registers and participates using their own personal information.

1.6 Video Recording: The optional activation of video while recording a cheer, which makes an otherwise eligible Participant eligible for the raffle.

2. Campaign Period and Operational Capacity

2.1 The Campaign starts at 12:00 a.m. on 6 August 2026 and ends at 11:59 p.m. on 24 October 2026, Kingdom of Saudi Arabia time, unless extended, suspended, or terminated in accordance with these Terms.

2.2 Access to the Challenge is subject to approved technical and operational capacity. If capacity is reached, the user will not be able to start the Challenge and will see the following or a similar message: "Oops! The stadium seems to be full at the moment. Please try again later." No entitlement arises unless the user successfully accesses and completes a valid participation.

2.3 The Organizer may temporarily suspend access or close entry before the scheduled end date if the allocated capacity is reached or for a reasonable technical, operational, or legal reason. This will not affect validly issued discount codes or confirmed prizes, except to the extent required by law or circumstances beyond the Organizer's reasonable control.

3. Eligibility

A Participant must:

• Be at least eighteen (18) years old at the time of participation.
• Be physically residing in the Kingdom of Saudi Arabia during the Campaign.
• Provide their name and a valid Saudi mobile number capable of receiving WhatsApp messages and phone calls.
• Use their own personal information and only one account or mobile number.
• Electronically accept these Terms and the privacy notice displayed on the Challenge Platform.

3.2 The Organizer may verify identity, age, residence, and eligibility at any time and request supporting documents. Failure to provide them, or provision of inaccurate information, may result in cancellation of the participation, discount code, and prize, as applicable.

3.3 Employees of the Organizer, Zing, the platform operator, the Team Saudi Shop operator, or any entity directly involved in administering the Campaign or raffle, and their immediate family members, are not eligible to enter the prize raffle. They may experience the Challenge on a non-competitive basis where permitted by the Organizer.

4. Registration and Electronic Acceptance

4.1 Participation takes place through the Challenge Platform. The Participant must review and accept these Terms before starting registration.

4.2 Electronic acceptance, clicking an acceptance button, or completing participation after the Terms have been displayed constitutes binding acceptance with legal effect. The Organizer may retain an electronic record of the date, time, and version accepted.

4.3 Participation may not be transferred or created on behalf of another person. Multiple identities, mobile numbers, or other means may not be used to circumvent participation limits.

5. Challenge Mechanics and Scoring

5.1 The Participant records a live cheer using their voice through the Cheer-O-Meter Platform. The Participant may choose to activate video during the recording to enter the raffle under Clause 7.

5.2 The Platform automatically determines the result at the end of the recording. The Cheer-O-Meter needle will land on one of the following score tiers only:

5.3 The minimum qualifying score for a discount code is 10%. Every eligible Participant who successfully accesses and completes the Challenge and achieves a final score of at least 10% is guaranteed one discount code corresponding to their final score.

5.4 Each Participant may make a maximum of two (2) attempts during the Campaign. If a second attempt is started, any provisional code generated from the first attempt will be cancelled. The higher score from the two completed attempts will determine the final discount tier, and only one final code will be issued.

5.5 If the second attempt cannot be completed because of a verified Platform technical fault, the Organizer may restore an attempt or apply the correct recorded result based on reasonable technical assessment.

5.6 Scores may be affected by the device, microphone, internet connection, surrounding noise, and use of the Platform. The Platform record is the authoritative technical record unless a clear technical fault is established.

5.7 The cheer must be generated live by the Participant. Pre-recorded audio, external amplification, automated software, synthetic or technically manipulated content, or any other method intended to artificially increase the score is prohibited.

6. Discount Codes

6.1 The discount code will be sent by WhatsApp to the valid mobile number provided by the Participant after the final result is confirmed.

6.2 Each Participant may receive one discount code only, whether participating by audio only or with video enabled.

6.3 Each discount code:

• May be used only on the official Team Saudi Shop and on eligible products available at the time of purchase.
• Is valid for one transaction only and may not be partially redeemed or combined with another discount or promotion unless the Shop expressly states otherwise.
• Expires at 11:59 p.m. on 30 December 2026, Kingdom of Saudi Arabia time, and will not be accepted after that time.
• Is personal and may not be sold, assigned, transferred, exchanged, refunded, or redeemed for cash or credit.
• Does not guarantee the availability of a particular product, size, or colour. Purchases remain subject to the applicable Team Saudi Shop terms.

6.4 The Organizer is not required to replace a code that is lost, deleted, disclosed to another person, misused, or sent to an incorrect mobile number supplied by the Participant, unless non-delivery resulted from a verified fault of the Organizer or its provider.

6.5 The Organizer may deactivate any code obtained or used through fraud, manipulation, or breach of these Terms.

7. Video Recording and Raffle Eligibility

7.1 Video activation is optional. The audio recording remains the basis for the Cheer-O-Meter score, while a valid Video Recording gives an otherwise eligible Participant one raffle entry.

7.2 Raffle eligibility requires:

• A valid Video Recording completed during the Campaign.
• A final qualifying score of at least 10%.
• Accurate information, full eligibility, and no applicable exclusion.

7.3 Each eligible Participant receives one raffle entry only, regardless of the number of attempts or recordings. Entry does not guarantee winning.

7.4 A Video Recording must not include identifiable third parties without their permission, or contain unlawful, offensive, inappropriate, or infringing content.

8. Raffle and Winner Selection

8.1 The raffle will be conducted after the Campaign closes on 24 October 2026 from all eligible entries, using an electronic random draw system operated by Zing Agency under the Organizer's supervision.

8.2 Eligible entries will be extracted from the Cheer-O-Meter Platform and uploaded to the raffle system. The system will generate a video recording of the random selection, which, together with the related records, will constitute the official raffle record.

8.3 Ten (10) provisional winners will be selected, with one prize per winner. If fewer than ten Participants are eligible, the draw or selection will proceed based on the actual number of eligible Participants. No Participant may win more than one prize.

8.4 Selection is provisional until identity, age, residence, contact details, and full eligibility are verified. A provisional winner with an incorrect or inactive mobile number, who is ineligible, or whose entry involved manipulation will be disqualified and a replacement draw may be conducted. This may be repeated until the available number of eligible winners is confirmed.

8.5 Winners will be contacted through the registered mobile number, directly or through the Agency. Reasonable contact attempts will continue during the sixty (60) day claim period beginning on the date of the first notification sent to the winner.

8.6 If a winner does not claim the prize and complete verification within the sixty-day period, the prize will be forfeited and no additional replacement draw will be conducted after that period expires.

8.7 Confirmed winners' names or limited identifiers may be announced through official Team Saudi channels after verification, to the extent consistent with applicable law and the privacy notice.

9. Prizes and Delivery

9.1 The prizes are ten (10) Team Saudi Merchandise Kits, one kit for each winner. The approximate retail value of each kit is SAR 1,000, with a total estimated prize value of SAR 10,000.

9.2 Each kit includes, subject to availability:

• One Signature Collection hoodie.
• One pair of Signature Collection pants.
• One Signature Collection compression T-shirt.
• One Signature Collection cap.

9.3 Items, colours, and sizes are subject to availability. The Organizer may replace an unavailable item with an item of equivalent or greater value, with no cash difference payable.

9.4 Prizes are personal and may not be transferred, sold, assigned, gifted, exchanged, refunded, redeemed for cash, or partially redeemed.

9.5 The Organizer, through its appointed Agency, will arrange delivery to a location selected by the winner within the Kingdom of Saudi Arabia. The Organizer will bear ordinary delivery costs.

9.6 The winner must provide information reasonably required for delivery and size selection, including name, age, size, address, contact details, and any other information reasonably necessary to fulfil the prize.

10. Personal Data and Privacy

10.1 The Saudi Olympic & Paralympic Committee is the controller of personal data collected for the Campaign, unless the privacy notice identifies a different role for a particular service or provider.

10.2 Personal data may include name, mobile number, age and eligibility information, audio and video recordings, Cheer-O-Meter score, attempt history, winner verification data, size, address, and delivery information.

10.3 Data is processed as necessary to administer the Campaign, calculate scores, deliver discount codes, manage the raffle, verify winners, fulfil prizes, prevent fraud, maintain records and reports, and comply with legal requirements.

10.4 Data may be shared, to the extent necessary, with Zing, the Cheer-O-Meter Platform operator, the Team Saudi Shop operator, communications and WhatsApp providers, delivery providers, advisers, and competent authorities. Service providers must process the data in accordance with the Organizer's instructions and applicable law.

10.5 Audio and video recordings are processed to calculate the score, administer the raffle, and verify integrity. Unless separately disclosed, recordings will not be used for biometric identification or to infer health information.

10.6 The Organizer will retain data only for as long as necessary for the stated purposes, claim resolution, and legal obligations, after which it will be deleted or anonymised where appropriate.

10.7 Requests to exercise data-subject rights or withdraw optional consents may be submitted through the privacy or official contact channels identified on the Challenge Platform or Team Saudi App.

10.8 Messages necessary to deliver a code or administer the raffle or prize are operational messages. Future marketing messages will be sent only where the Participant has provided separate consent that may be withdrawn.

11. Content and Name, Image, and Voice Rights

11.1 The Participant retains any rights they legally hold in their original content.

11.2 The Participant grants the Organizer a royalty-free, non-exclusive licence to use recordings to the extent necessary to operate the Campaign, calculate the score, verify participation, conduct the raffle, retain records, and protect legal rights.

11.3 The Participant's image, voice, or content will not be used in public advertising or promotional campaigns without separate express consent specifying the scope and duration of use, except for the limited winner announcement permitted under Clause 8.7.

11.4 The Participant represents that submitted content is lawful and original, does not infringe third-party privacy or intellectual property rights, and that all necessary permissions have been obtained for any person appearing in it.

11.5 All Team Saudi and Campaign names, logos, marks, materials, and Platform assets are owned by or licensed to the Organizer and may not be used without prior written approval.

12. Integrity and Disqualification

12.1 The Organizer may suspend and investigate an entry and then disqualify the Participant and cancel the score, code, raffle entry, or prize if it establishes:

• False or misleading information or use of another person's information.
• Multiple identities, numbers, or accounts used to evade participation limits.
• Bots, pre-recorded audio, amplification, or technical manipulation of the score.
• Unlawful, offensive, or infringing content.
• Breach of these Terms or conduct compromising Campaign or raffle integrity.

12.2 The Participant is responsible for direct loss caused by their fraud, breach of these Terms, or infringement of third-party rights and must indemnify the Organizer against reasonable resulting claims and costs, except to the extent caused by the Organizer or its personnel.

13. Amendments, Suspension, and Force Majeure

13.1 The Organizer may amend these Terms, Campaign mechanics or dates, or suspend or terminate the Campaign where reasonably necessary for a legal, technical, operational, security, or force majeure reason.

13.2 Material amendments will be published on the Challenge Platform or official Team Saudi channels and will not retrospectively affect a validly issued code or confirmed prize, unless performance becomes impossible or applicable law requires otherwise.

13.3 The Organizer is not liable for delay, suspension, or cancellation caused by force majeure, including governmental action, widespread service failures, cyber incidents, telecommunications or power outages, disasters, or emergencies, and may implement any reasonable available alternative.

14. Liability

14.1 The Organizer will exercise reasonable care in operating the Campaign and selecting service providers but does not guarantee uninterrupted availability of the Platform, communications, WhatsApp, or all products.

14.2 To the extent permitted by law, the Organizer is not liable for losses caused by the Participant's device, connection, settings, or inaccurate information, independent third parties, or for indirect or consequential loss or loss of opportunity.

14.3 No exclusion or limitation applies to direct loss resulting from the Organizer's fraud, gross negligence, or wilful misconduct, or where liability cannot legally be excluded.

15. Enquiries and Technical Complaints

15.1 Enquiries or reports concerning non-delivery of a code or an alleged technical fault must be submitted through the support channels displayed on the Challenge Platform, together with the requested information and evidence.

15.2 A complaint will not be accepted merely because the Participant is dissatisfied with the automated score. Cases involving a clear technical fault or recording error may be reviewed. The Organizer's technical determination will apply, without prejudice to the Participant's statutory rights.

16. General Provisions

16.1 These Terms are governed by the laws of the Kingdom of Saudi Arabia. The competent courts in Riyadh shall have jurisdiction over any dispute arising from them, unless applicable law requires otherwise.

16.2 If there is any conflict between the Arabic and English versions, the Arabic version shall prevail.

16.3 If any provision is invalid or unenforceable, the remaining provisions remain effective to the fullest extent permitted by law.

16.4 Failure or delay by the Organizer in exercising a right does not waive that right. A waiver is effective only if made in writing by an authorised representative.

16.5 These Terms, the privacy notice, and any material instructions published on the Challenge Platform constitute the entire arrangement governing participation. In case of conflict, these Terms prevail unless a later, more specific instruction is lawfully and clearly communicated.

16.6 Participation does not create an employment, agency, partnership, or representative relationship between the Participant and the Organizer or Agency.

17. Acknowledgment

By completing registration, the Participant confirms that they have read and understood these Terms and the privacy notice, agree to be bound by them, and confirm that the information provided is true and complete.